FAQ

Um, this is a web hosting firm, not an all-you-can-eat buffet.  Your stomach has natural limiting effect on how much you can consume.  We're not so lucky with website hosting.    Although, apparently, all-you-can-eat-buffets really aren't all you can eat, either.

On an only slightly more serious note, no web hosting plan is truly unlimited, even if the provider states that it is.  Think about it: the server has a fixed disk space, right?  How can a website expand beyond the size of the disk space?  Read the fine print . . . unlimited plans aren't so unlimited.

We've made a business decision not to offer such plans.  Whether it's web hosting or a buffet, those who don't consume as much pay more than their fair share to cover the costs of those who overconsume.  Why subsidize them?  Join us, pick an appropriately-sized package for your site, and pay just your fair share of the cost.

You remember those leisure pants from high school that are still hanging out in your closet?  You know . . . the ones that you have the hopes of eventually squeezing back into?  It's kind of like that.

Actually, our billing and ordering system offers you the ability to upgrade your site to the next largest package at any time.  Simply log on to your client center, choose an appropriately-sized package, pay the difference, and you're on your way.  With our hosting packages -- unlike your leisure pants -- there's no need to live in denial.

Hey, we've got nothing against large, multinational companies.  We've been known to kick back a Big Mac or two.

While our primary business focus is on organizations that are small to medium-sized enterprises, we are not discriminate.  If you're a large company and want us to host your website, we're happy to have you!

Our specialty practice areas are small businesses, churches, and nonprofits (which includes schools).  If we gave a discount to churches and nonprofits, we'd be giving a discount to a full 2/3 of our customer base.  You do want us to eat, don't you?

No, we don't have a standing discount for churches and nonprofits.  Instead of offering a percentage off of our normal plans, we've chosen to offer extremely competitive web hosting plans specifically tailored to the church and nonprofit markets.  In other words, the discount is already factored into the price.  (And, if you catch us at the right time, we do occasionally have sales on these packages, further discounting our already low prices.)

If you're talking about ordering us up some spam musubi using our servers, go right ahead.  If you're talking about using our servers to send unsolicited bulk email, DON'T EVEN THINK ABOUT IT!!!!

Our Acceptable Use Policy specifically prohibits sending commercial emails -- of any kind, let alone spam -- without obtaining our express written permission first.  Sending spam has a negative impact on every one on the same system as you.  To insure that access to our customers' websites isn't interrupted, we're pretty picky about commercial email.